Technical Analyst - Marketing & Communications

UVA Health is seeking a seasoned Technical Analyst to join our dynamic Office of Strategic Marketing and Communications team. You will play a crucial role in bridging the gap between business needs and web site or other technology platform solutions. You will work as a core member of the web development team within Digital Solutions. This team is comprised of Digital Solutions Manager, UX Designer, Front End Developer and Digital Project Manager. You will lead the group in gathering, analyzing, scoping and documenting business requirements, helping to define and shape the future of our projects, tasks and processes. You strive to keep work following agile and scrum methodologies. Your ability to translate complex business needs into actionable insights and recommendations will be instrumental in driving the success of the UVA Health digital web experience.

• Collaboration : Collaborate with a core team as well as business stakeholders to elicit, document, and prioritize business requirements, ensuring a clear understanding of goals and objectives. Act as a liaison between business users and UX and Developer, facilitating communication and ensuring that all parties are aligned on project goals and progress.

• Documentation and training : Create detailed business requirement documents (BRDs), use cases, process flow diagrams, and user stories to communicate requirements effectively to development teams. Conduct thorough business impact assessments. Create user manuals, training materials, and documentation to support end-users in the adoption of new systems and processes.

• Industry knowledge: Some knowledge of healthcare industry-specific regulations and compliance standards (ie HIPAA and recent HHS regulations)

• Process: Experience with Agile or Scrum methodologies. Identify and recommend process improvements, workflow optimizations, and best practices to enhance operational efficiency and effectiveness.

• Project Support: Assist and partner with project manager in project planning, scoping, and monitoring, ensuring that projects are delivered on time.

• Data Analysis: Analyze data, processes, and systems to identify opportunities for improvement, optimization, and innovation. Familiarity with data modeling and visualization tools (e.g., Tableau, Power BI).

• Validation : Verify that the proposed solutions align with business requirements and objectives by conducting validation tests and user acceptance testing (UAT).

Position Compensation Range: $57,907.20 - $92,643.20 Annual

MINIMUM REQUIREMENTS

Education: Bachelor's Degree required. Degree in Business, Information Technology, Computer Science, or a related field preferred.

Experience: Minimum of three (3) years of business analyst, technical analyst or similar technical strategy role experience required. Two (2) years of Technology or digital agency experience preferred. Experience with healthcare related clients preferred

Licensure: None.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

The University of Virginia, i ncluding the UVA Health System which represents the UVA Medical Center, Schools of Medicine and Nursing, UVA Physician's Group and the Claude Moore Health Sciences Library, are fundamentally committed to the diversity of our faculty and staff. We believe diversity is excellence expressing itself through every person's perspectives and lived experiences. We are equal opportunity and affirmative action employers. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran status, and family medical or genetic information.