Sr. AD, Patient Recruitment & Retention (Remote)

Description

This role provides leadership to develop/execute value-added patient recruitment ' retention (PR'R) strategies to enhance efficiency of phase I-IV Clinical Development ' Operations, (CD'O) studies. The incumbent leads the US CD'O Patient Recruitment ' Retention group within a matrix organization to ensure the goals and objectives of the group are met. The SR AD, Patient Recruitment ' Retention strategically leads their team to ensure full compliance with Good Clinical Practice (GCP) ' International Conference on Harmonization (ICH), quality, safety of patients, data integrity and business goals.

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

Duties & Responsibilities

Promotes customer-centric behaviors:

• Increases awareness and enhances the reputation of the PR'R group with internal/external stakeholders.

• Partners with global/local CD'O functions to identify PR'R risks for phase I-IV clinical trials.

• Partners with functional stakeholders to ensure relevant patient feedback is incorporate into strategic plans.

• Provides strategic and operational support to Clinical Trial Leader/Manager (CTL/CTM) to mitigate risks and accelerate enrollment.

Operational oversight

• Responsible for the development, execution and oversight of recruitment ' retention campaigns.

• Measures return on investment (ROI) and advocates for high value-add campaigns.

• Partners with US CD'O Business Operations to develop relevant KPIs/metrics.

• Routinely evaluates/reports performance against internal/external objectives.

• Identifies and resolves technical operational problems relating to management of patient recruitment ' retention initiatives.

• Conduct early operational planning and research to evaluate competitive landscape, enrollment modeling, disease prevalence, site identification and more.

• Help manage relationships with existing vendors and ensure vendors are compliant based on Boehringer's SOPs.

• Access the effectiveness of all recruitment and retention materials, tools and tactics and work with vendor management to develop a KPI dashboard to evaluate vendor performance.

Manages resources in support of BI current and future portfolio

• Develops algorithms to estimate, analyze and manage budget and resource needs.

• Proactively engages senior management to ensure work can be delivered to timelines and quality standards.

• Manages In-sourced Service Provider (ISP) resourcing in line with workload needs.

Promotes innovation and continuous improvement

• Maintains a robust external view of patient engagement/recruitment landscape to influence adoption of best practices, new technologies and vendors to increase the quality and efficiency study recruitment.

• Develops/adapts strategies with internal/external stakeholders to accelerate initiatives in response to lessons learned/performance feedback.

• Ensures the maintenance and availability of PR'R data and documentation and ensures compliance.

• Defines SOP curriculum and ensures departmental adherence to all relevant SOP/KMs and regulatory policies.

• Collect and promote application of best practices and lessons learned across all programs.

• Proof and edit materials during development and provide feedback on cultural accuracy, design elements and written content.

• Constantly evaluate the industry landscape to identify new potential vendors that offer innovative solutions including those who specifically have solutions for underrepresented populations.

Requirements

• Bachelor's degree from an accredited institution (preferably in Science, Healthcare, Nursing) with a minimum ten (10) years of job-related experience.

• Advanced degree from an accredited institution e.g., MSc, PhD or equivalent (preferably in Science Healthcare, Nursing, Business) plus a minimum eight (8) years job related experience.

• Minimum of eight (8) years experience in the pharmaceutical or healthcare industry.

• Understanding of all phases of drug development (I-IV).

• Knowledge of current regulatory requirements and guidelines governing clinical research preferred.

• Demonstrated experience leading and managing teams in a matrix organization.

• Demonstrated experience in leading or conducting similar work within Pharma industry.

• Understanding of patient recruitment, retention and diversity requirements for clinical studies.

• Experience leading/managing various methods of recruitment including digital tools.

• Demonstrated experience assembling and leading collaborative teams toward a shared vision of success.

Compensation

This position offers a base salary typically between $135,000 and $232,000.? The position may be eligible for a role specific variable or performance-based bonus and or other compensation elements. ?For an overview of our benefits please click here. (~~~)

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All qualified applicants will receive consideration for employment without regard to a person's actual or perceived race, including natural hairstyles, hair texture and protective hairstyles; color; creed; religion; national origin; age; ancestry; citizenship status, marital status; gender, gender identity or expression; sexual orientation, mental, physical or intellectual disability, veteran status; pregnancy, childbirth or related medical condition; genetic information (including the refusal to submit to genetic testing) or any other class or characteristic protected by applicable law.