Quality Control Technician

Overview and Essential Functions

Looking for an opportunity to make a difference? Then you may have found your next career move. We're looking for a Technician Quality Control to join our team and help connect America. Performs lead duties in identifying and addressing field quality deficiencies resulting in fewer damages.

What you'll do...

• You will select audits by working with operations supervisors, managers, and Field Check partners to prevent potential damages.

• You will perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per clients.

• You will conduct root cause analysis on quality failures.

• You will complete all applicable forms and documents required for the auditing and investigation processes, and communicate audits and investigation findings with quality assurance and operations management.

• You will correct field risk findings and coach/mentor technicians.

• You will perform quality assurance ride-along with field technician upon Operations Manager request.

• You will provide frequent and ongoing feedback to Field Check partner to improve quality results and reduce damages.

• You will provide witness testimony in small claims and litigated cases when necessary.

Qualifications

Who we are looking for...

• You have 5 or more years of locating experience and/or equivalent.

• You are able to troubleshoot difficult locates and proficiently interpret all utility plats.

• You are proficient in using different locating equipment.

• You are proficient in Microsoft Office Suite or Google Suite.

• You may have 5 years of more years of investigation experience.

Benefits and Company Summary

What you'll get...

• Medical, Dental, Vision and Prescription Plans

• Flexible Spending Accounts

• Short and Long Term Disability

• Supplemental Life and AD&D

• 401(k) Retirement Savings w/ Company Match

• Stock Purchase Plan

• Company Discounts

• Legal Insurance

• Paid Time Off and Holidays

Who we are...

We are a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate. Across our teams, we strive to treat each other with respect, value different perspectives and experiences, keep our and others, safety top of mind, and uphold the highest ethical standards. Our company supplies the single most critical resource telecom service providers need: skilled people.

We serve the nation from more than 500 field offices and are unparalleled in scope and scale. Our talented workforce of over 15,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.

We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company. Join us!

EEO

Our Company is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability and protected veteran status. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, or any other basis protected by applicable federal, state, or local laws.

The Company also prohibits harassment of applicants or employees based on any of these protected categories. It is also the Company's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. Please visit the following URL to view the EEO is the Law poster and the Supplement. ( ~~~ )

The Company also does not consider criminal convictions to be an absolute bar to employment and will consider qualified applicants with criminal histories.

Applicants applying for positions in Illinois are not required to disclose arrests or sealed or expunged records of convictions.