Deluxe • Fort Worth, TX 76196
Job #2657619977
Are you inquisitive? Do you want to know the inner workings of things? Do you enjoy taking something apart and putting it back together? Are you resourceful? Do you take initiative? Do you enjoy being the subject matter expert? Do you enjoy teaching others and solving problems?
First American Payment Systems ( ~~~/ ) is an industry-leading payment processing company that provides our partners and merchants with powerful in-store, online, and mobile payment solutions. Our technology is paired with the latest in payment security and backed by superior customer service. We help business pay, get paid, optimize, and grow.
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The Product Development Specialist learns the inner workings, features and functions of our products. This requires a blend of skills and experience that are specifically focused on support of the products for internal and external customers. You will test new products before they are introduced to the market, and are the subject matter expert who shares knowledge and assists in troubleshooting errors with internal and external customers.
Responsible for implementing and supporting various products, providing product documentation, interacting with many organizational departments and customers
Possess strong analytical skills with the ability to function as a member of a team, strong communications skills, self-motivated and very detail oriented
Acquire technical information from vendors as required
Plan and develop test programs for new products
Prepare product development objectives and schedules for all phases of product development and introduction to market
Identify problems with terminal application features and functionality, document any software bugs or issues
Analyzes test data and reports to determine if designs meet functional and performance specifications
Produces documentation on all new products and trains internal departments on the new products
Education and Experience: Bachelor's Degree in related field AND 2 years of relevant experience; OR HS/GED and 6 years relevant experience
Ability to analyze vast amounts of data to ensure efficiencies is maintained.
Must be 18 years of age or older
Education and Experience: Bachelor's and 2 years relevant experience
Excellent written and verbal communication skills
Ability to work independently as well as with a team
Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects.
Strong time management and customer relationship skills
Must be self-motivated, with strong interpersonal skills
Strong organizational and computer skills
Must have a high level of integrity and work ethic
Deluxe Corporation is an Equal Opportunity / Affirmative Action employer:
All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, disability, sex, age, ethnic or national origin, marital status, sexual orientation, gender identity or presentation, pregnancy, genetics, veteran status or any other status protected by state or federal law. EOE/Minorities/Females/Vet/Disability
Please view the electronic EEO is the Law Poster (https:////~~~/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf) which serves to inform you of your equal employment opportunity protections as part of the application process.
Reasonable Accommodation for Job Seekers with a Disability: If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to ~~~ .
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