Office Assistant I, Cole Med Grp

UPMC Cole Memorial Medical Group is currently hiring a full-time Office Assistant I to join our team. This is a dayshift position, Monday through Friday, with no weekend or holiday commitments! This position works five 8-hour shifts, as scheduled between 7:00am and 7:00pm. Apply today and join our team providing Life Changing Medicine to local communities throughout the region!

• Verify necessary information and records in the medical record and computerized scheduling system.

• Schedule, coordinate, and reschedule patient's appointments. Relay necessary messages to staff and providers.

• Greet and register patients in a polite, prompt, helpful manner. Provide any necessary instructions/directions. Inform appropriate department/person of person's arrival performing appropriate check-in and check-out functions.

• Maintain clean, orderly waiting area including beverage area and reading materials.

• Prepare patient charts for upcoming appointments.

• Answer telephone, screens calls, takes messages, and provides information.

• Maintain and update current information on physician's schedules ensuring that patients are scheduled properly, and appointments are confirmed.

• Complete necessary paperwork such as encounter forms and referrals. Use computer system to generate information necessary for billing.

• Answer questions regarding patient appointments and testing.

• Complies with all UPMC Health System policies and procedures. Maintain strict confidentiality related to medical records and other data.

• Utilize appropriate modules of the automated financial management system for scheduling, information verification, entering charges, co-payment collection/reconciliation and other tasks.

• High school diploma or GED is required.

• 1 year work experience, preferably in a medical office setting.

• Knowledge of medical terminology preferred.

• Word processing and computer experience preferred.

Licensure, Certifications, and Clearances:

• Act 31 Child Abuse Reporting with renewal

• Act 33 with renewal

• Act 34 with renewal

• Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran