Robert Half • Itasca, IL 60143
Job #2692053008
Description
We are in search of a Help Desk Analyst II to be part of our team in ITASCA, Illinois. The position plays a critical role in providing technical support to our team members. The ideal candidate will have extensive experience in handling Windows OS 10 Pro\11, Windows AD, DNS, DHCP, Azure, and O365 Admin. This role also requires the ability to work on MacBook\JAMF Pro, Linux OS, and Atlassian\Jira\Confluence.
Provide support for Windows OS 10 Pro\11, Windows AD, DNS, DHCP, and Azure related issues
Administer O365 and ensure its smooth functioning
Handle MacBook\JAMF Pro related queries and provide necessary solutions
Offer support for Linux OS and help in resolving any technical issues
Use Atlassian\Jira\Confluence for project management and issue tracking
Address and resolve helpdesk queries with excellent people skills
Be available for on-site support in NW Suburban Chicago office (Itasca) for a minimum of 3 days a week
Gain expertise in Okta Admin for better user management and security
Responsible for imaging laptops in a corporate environment
Be flexible for working in different shifts (8AM-5PM CST or 10AM - 7PM CST)
Utilize skills in Citrix Technologies, Database, EO/IR systems, Lotus Notes, Microsoft, Active Directory, Computer Hardware, Configuration Management, Deskside Support, Desktop Hardware, Microsoft Windows 10, and Microsoft Office 365.
Requirements
Technology Doesn't Change the World, People Do.®
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (~~~) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit ~~~ for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https:///~~~/us/en/terms) .
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