Customer Service Assistant

Job Title: Customer service assistant

Location: Hanover, PA

Hours/Schedule: Hybrid- Mon- Fri, 3 days onsite, shifts between the hours of 7AM and 5PM

Type: Contract

Responsibilities

• A customer service assistant is the primary point of contact between a business and its customers.

• If customers want to place an order, find information, get advice, return a purchase or make a complaint, they will invariably talk to a customer service assistant.

• The job is ubiquitous in business -- every company has customers to care for -- and may go by other titles, such as information assistant or retail assistant. Customer service assistants may work with customers by phone, online or in person.

• This role is more than phone calls - its heavy data entry, email and communicating with IDPs, or internal Campbells clients. Must be VERY PROFESSIONAL and know their way around MS OFFICE SUITE. They will be using SAP but will be trained on that piece

Requirements

• Assoc Degree Required - Bachelor's Degree preferred

• Customer Service experience preferred

• Strong attention to detail

• Good communication and client interface skills

• Prioritize work received and complete in a timely manner utilizing sound judgment in making and implementing corrective action.

• Working knowledge of Microsoft Office

Benefits

System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan.

System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.