Apple • Cupertino, CA 95015
Job #2686264734
Core Tools & Content Operations Manager - App Store
Cupertino,California,United States
Marketing
The App Store is the world's safest and most vibrant app marketplace, serving more than half a billion people each week. Since the App Store launched in 2008, it has helped creators, dreamers, and learners of all ages and backgrounds connect with the tools and information they need to build a brighter future and a better world. It has enabled countless new companies, spawned new industries and created millions of jobs. A significant driver of the global economy, the App Store facilitated over a $1 trillion in developer billings and sales in 2022 alone, rewarding developers and entrepreneurs for their hard work and creativity. And we believe we're just getting started! We are looking for a dynamic, resourceful, and motivated individual to join the App Store Business Operations team. This position is responsible both for developing new features and enhancements for core tools powering the App Store customer experience and internal teams' workflows and processes, while also leveraging expertise of both the business and the content and tooling infrastructure of the App Store to troubleshoot reported issues and bugs. The ideal candidate can wear both customer and technical team hats and has a knack for recognizing problems, devising solutions and wrangling responsible individuals and teams for user input. Expertise of apps across mobile, wearable, and desktop devices, and experience working with digital stores and content management systems are a plus.
Key Qualifications
7-10 years of experience with 4-7 years working with internal back-end tools and system infrastructure to manage and assemble content onto a digital storefront
Familiarity with drafting high-level feature requirements for tooling solutions
Working knowledge of the App Store user experience across all device platforms - iPhone, iPad, Mac, Apple Watch, Apple TV, and Apple Vision
Experience with internal back-end tools and system infrastructure to manage and assemble content onto a digital storefront
Aptitude for evaluating/troubleshooting technical issues and chasing solutions and fixes
Proficient in communicating between both technical and non-technical team members
Capably build and influence relationships with individuals across multiple cross-functional teams around the globe to drive and deliver on results
Description
Education & Experience
Additional Requirements
Pay & Benefits
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