Communications Specialist

Career Area:

Communications

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

It's More Than a Job, it's a Career - YouTube (~~~)

Job Summary:

At Caterpillar's Decatur, IL facility, we manufacture and assemble Large Mining Trucks and Construction Equipment. In this role as a Communications Specialist, you will report to the Global Communications Manager, and will be primarily responsible for creating employee communications content. You will participate in the planning and execution of employee communications programs within the organization. As a member of the Communications team, you will need to have a growth mindset, promote continuous improvement, and help build a defect-free culture. We have a fabulous team that does some of the most exciting work at Caterpillar, and we can't wait for you to join the team!

What you will do:

• Collaborating with internal stakeholders and advising on the suitability of approaches for communication efforts.

• Tracking and analyzing metrics to measure the effectiveness of internal communications.

• Creating content for employee communication channels; ensuring that messaging and branding are consistent across all channels.

• Developing and distributing communications materials, such as written communications, presentation materials, etc. to deliver key messages.

Degree Requirement :

• Degree or equivalent experience desired

What Skills you will have:

Copywriting and Editing : Knowledge of copywriting and editing; ability to write, review and edit texts and documents to promote marketing.

Level Extensive Experience

• Develops a variety of typographies and publications.

• Proposes key considerations in writing business documents and publications.

• Writes and edits materials for a variety of target populations.

• Consults others on developing and editing large documents and documentation projects.

• Participates in discussions about style and tone differences of press releases, marketing brochures and newsletters.

• Trains others on editing for image, business inset, substance and the specific audience.

Internal Communications : Knowledge of techniques and media for internal communications; ability to produce and distribute news, newsletters and other communications materials targeted at the employees.

Level Working Knowledge

• Participates in internal communication events or campaigns.

• Resolves common internal communications problems and obstacles.

• Documents the organization's ethical practices, such as categorizing language as acceptable versus unacceptable.

• Assists in the development of internal communication materials.

• Assesses alternative delivery mechanisms for internal communications.

Business Effectiveness Measurement : Knowledge of effective measurement techniques and ability to measure the quality and quantity of work effort for the purpose of improvement.

Level Working Knowledge

• Under guidance, reports measurement results in actionable form to management.

• Establishes short-range and long-range improvement goals for own function.

• Uses assigned measurements for own function or specialization.

• Under guidance, develops action plans to achieve those goals.

Establishing and Maintaining Trust : Knowledge of developing and maintaining trust; ability to develop trusting relationships and provide solicited, respected and valued perspectives to clients/peers that guide thinking, facilitate issue resolution and enhance client/peer capabilities.

Level Working Knowledge

• Delivers timely, quality advice in specific business areas to satisfy stated client needs.

• Participates in consulting projects that enhance the building of trusting and loyal business relationships.

• Provides accurate subject matter or process knowledge for typical service offerings in specific client business areas.

• Explains how to enhance business relationships and provide effective advice.

• Demonstrates basic competence and sound general business knowledge within an industry's specific area of expertise.

Interpersonal Relationships : Knowledge of the techniques and the ability to work with a variety of individuals and groups in a constructive and collaborative manner.

Level Working Knowledge

• Explains impact of interactions with individuals and groups.

• Identifies roles and responsibilities for self and others.

• Demonstrates an understanding of alternative points of view.

• Collaborates with departmental associates and management.

• Adapts interaction style to situations and people.

Communicating for Impact : Knowledge of the concepts, tools and techniques for effective listening and communicating; ability to apply these theories to receive, transmit and accurately interpret information and ideas to influence others in various situations.

Level Working Knowledge

• Analyzes the interests or requirements of the audience; shares only relevant information in a direct and efficient manner.

• Adapts standard communication approaches when conducting dialogue with different audiences or conveying messages.

• Explains others' view points and asks questions to ensure mutual understanding.

• Recognizes and assesses cues or unstated intentions behind verbal and nonverbal communication.

• Provides persuasive messages using well-reasoned arguments to address audience concerns or reactions.

Planning and Organizing : Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.

Level Working Knowledge

• Raises awareness of potential bottlenecks and disruptions to the schedule.

• Breaks tasks into manageable steps that can be incorporated into a personal work plan.

• Escalates concerns over competing or conflicting priorities.

• Monitors progress continuously and adjusts tactics for handling situations on a case by case basis.

• Creates action plans that ensure the accomplishment of responsibilities.

Multimedia Technologies : Knowledge of multimedia publishing technologies and procedures; ability to use installed audio, visual and animation software tools to produce multimedia publications.

Level Working Knowledge

• Troubleshoots and resolves common software and platform problems.

• Works with a specific multimedia tools including mail delivery platforms, social media scheduling tools, and digital signage programs.

• Deals with the major phases of the production cycle for multimedia products.

• Participates in developing and integrating a design's mixed media components.

• Compiles a list of associated equipment, peripherals, and supply requirements.

Additional Information:

The primary location for this position is Decatur, IL

Domestic relocation assistance is not available

This position may require 5% travel

Sponsorship is not available

This posting will close at midnight on May 5, 2024

What you will get:

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides:

• Competitive Base Salary

• Annual incentive bonus plan*

• Medical, dental, and vision coverage

• Paid time off plan (Vacation, Holiday, Volunteer, Etc.)

• 401k savings plan

• Health savings account (HSA)

• Flexible spending accounts (FSAs)

• Short and long-term disability coverage

• Life Insurance

• Paid parental leave

• Healthy Lifestyle Programs

• Employee Assistance Programs

• Voluntary Benefits (Ex. Accident, Identity Theft Protection)

*Subject to annual eligibility and incentive plan guidelines.

Final details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

For more information, visit ~~~. To connect with us on social media, visit ~~~/social-media

#LI

Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at ~~~/careers.

Posting Dates:

April 23, 2024 - May 5, 2024

Any offer of employment is conditioned upon the successful completion of a drug screen.

EEO/AA Employer. All qualified individuals - Including minorities, females, veterans and individuals with disabilities - are encouraged to apply.

Not ready to apply? Join our Talent Community (~~~) .

There's more to work at Caterpillar than just the work itself. We hire smart, friendly people and it shows in our culture. We hold ourselves to high standards and make sure our values of integrity, excellence, teamwork, commitment and sustainability come to life in the way we work. We make sure our employees feel continuously challenged while also supported. We provide professional growth opportunities, including leadership programs. We celebrate the diversity of our team, while also working together as one Caterpillar.

Our culture, like everything at our company, is made possible by each employee's contribution. Person by person, we create the environment we work in, and we are proud of the Caterpillar we've built.