Elevance Health • Cincinnati, OH 45212
Job #2695378182
Administrative Assistant -Infusion Clinic- Paragon Healthcare
A proud member of the Elevance Health family of companies, Paragon Healthcare brings over 20 years in providing life-saving and life-giving infusible and injectable drug therapies through our specialty pharmacies, our infusion centers, and the home setting.
Location : Cincinnati, OH
Onsite position, Monday - Friday
Work Hours: 8am -5pm, 40 Hours per week
The Administrative Assistant -Infusion Clinic Responsible for overseeing patient check-in, registration, and checkout.
How you will make an impact:
Oversees staff and processes for check-in, verifying charts are pulled for scheduled appointments, demographics/eligibility is updated, and current forms are being utilized.
Listens and responds to patient and/or family members concerns.
Responds to patient questions and complaints, routes issues to appropriate personnel.
Analyzes daily administrative operations and utilization of resources.
Assists in Medic user issues.
Ensures proper cash controls are in place and policy and procedures are followed.
Minimum Requirements:
Preferred Skills, Capabilities and Experiences :
Bi-lingual (English/Spanish) preferred not required
1+ Years of medical front office experience preferred.
Prior authorization experience preferred.
Inbound call experience preferred.
Customer service experience in a medical or professional setting preferred.
For Carelon Health business units, satisfactory completion of a Tuberculosis test is a requirement for this position.
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