Administration - Administrative Assistant

Impact Fire Services is seeking an Administrative Assistant to support the Office Manager in our Raleigh, NC location. We are looking for an individual who is efficient and comfortable being a member of a team. The ability to multi-task, while maintaining complex schedules and managing administrative support, is essential in this position. The ideal candidate for this job is resourceful, a good problem solver and organized. Assuring a steady completion of workload in a timely manner is key to success in this position.

Primary Job Responsibilities

• Maintaining a consistent work pace to bill Construction/Service customers

• Attend billing meetings and report on daily/weekly numbers

• Manage workflow ensuring that deadlines are met and work is completed correctly

• Assist with collections on outstanding invoices

• Answering phone calls and email messages

• Provide customer support as needed

• Upload paperwork to compliance & billing portals as needed

• Attend weekly department meetings

• Implement and monitor programs as directed by management, and see the programs through to completion

Required Skills

• Administrative Assistant experience

• Strong background in Construction/Service Billing, Accounts Receivable and collections

• Current use of MS Office Suite (Word, Excel) in a proficient manner

• Ability to analyze and revise operating practices to improve efficiency

• Detail oriented and comfortable working in a fast-paced office environment

• Exceptional communication skills

• Superior organization skills and dedication to completing projects in a timely manner

• Be available to work Monday-Friday 8a-5pm in office.

Other Required Capabilities

• Knowledge of scheduling software such as Service Trade, Inspect Point and/or various billing and compliance portals is a plus but not required.

• Customer Service - provide helpful, courteous, accessible, responsive and knowledgeable support to staff, customers, and others at all times

• Problem Solving - Identifies potential issues, find solutions by looking beyond the obvious, and apply effective methods for solving problems to support the business objectives.

• Strong interpersonal/communication skills

• Detailed oriented and demonstrate a high degree of accuracy when performing daily data entry

Other details

• Pay Type Hourly

Req #1324

Thursday, April 4, 2024

Apply#: 14954