Platform Operations Manager Cambridge, United States Network Operations 2 days ago Post Date 022532 Requisition # Would you like to work with enormous and intricate computer networks? Do you enjoy mentoring and training a team? Join our Highly Visible Platform Operations team Our highly visible Operations team provides enhanced support on technically diverse subject matter in a 24/7 environment. We collaborate with a variety of engineering groups to deliver our applications safely and securely. We have the best view of the worlds largest distributed platform and are the tools that keep it running. Partner with the best As a Platform Operations Manager you provide hands on leadership to a team of Reliability Engineers responsible for the daily operations and reliability of our Distributed Data Collection. You will support our custom network, including troubleshooting, design, and coordination with multiple engineering groups. As a Platform Operations Manager, you will be responsible for: + Leading and developing a team of engineers with the skills to safely and reliably support complex subject matter + Looking for opportunities to improve efficiency and quality of work of the team on a consistent basis + Collaborating with multiple cross-functional teams to create technical solutions and supportongoing implementation of network improvements + Acting as an escalation point for the team and for other department leaders regarding workflow and management related issues + Managing reporting and forecast metrics to ensure scheduled work is delivered on-time and to help identify process improvements + Promoting operational best practices to maintain the integrity of the our network Do what you love To be successful in this role you will: + 8 years of relevant experience or Bachelor's degree in a technical field + Have experience as a manager, both leading and coaching technical teams + Be comfortable in high visibility situations + Have experience in effectively communicating with internal and external organizations and with facilitating conflict resolution, both domestically and internationally + Possess solid experience administering, monitoring and resolving issues in a high availability platform environment + Demonstrated experience of Linux/Unix system administration and knowledge of SQL and scripting languages Work in a way that works for you We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns: We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply. Working with us At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: + Your health + Your finances + Your family + Your time at work + Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Innovating on a global scale, we deliver our customers a fast, smart and secure intelligent edge platform. Working against a backdrop of digital collaboration, our highly skilled teams drive progressive solutions that have the scope to transform entertainment, business, and life in ways that we have yet to imagine. Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will challenge and inspire you! .Akamai Technologies is an Affirmative Action, Equal Opportunity employer that values the strength diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, race/ethnicity, protected veteran status, disability, or other protected group status.